For field service teams with 3 to 100 technicians
Monday, 8:00 a.m.
Your week is already planned.
Send us your jobs as they are. You get back the finished weekly plan: every technician with a route, every inspection deadline in view.
7-day free trial · no rip-and-replace · cancel anytime
What you get back: three files
- Weber7 stopsAlarm08:00Alarm10:30Sprinkler08:00Alarm09:00Extinguisher08:00Alarm10:00Smoke vent08:00
- Fischer6 stopsSprinkler08:00Extinguisher10:00Sprinkler09:00Extinguisher08:00Sprinkler09:00Extinguisher08:00
- Wagner6 stopsSmoke vent08:00Alarm08:00Smoke vent10:00Smoke vent10:00Alarm08:00Smoke vent09:00
- Becker7 stopsExtinguisher08:00Hold-open10:30Extinguisher08:30Hold-open08:00Extinguisher08:00Hold-open08:00Extinguisher10:00
- Schulz6 stopsAlarm08:00Hold-open08:00Alarm09:00Sprinkler12:00Hold-open10:00Alarm08:00
- Koch6 stopsHold-open08:00Sprinkler10:00Extinguisher09:00Sprinkler08:00Smoke vent08:00Sprinkler09:00
- weekly_plan.xlsxExcelThe weekly planEvery job with a technician who holds the right certification, day by day.
- route_sheets.pdfPDF · calendarA route per technicianStops in order, with address, time window and drive time. To forward or add to the calendar.
- exceptions.pdfPDFThe open itemsWhat doesn't fit the week, with reason and recommendation, and which deadlines are getting tight.
01Comparison
Excel plans by gut feeling. DispatchPing counts every mile.
Job software manages jobs, Excel stores them. Neither works out who drives where, in which order.
| Criterion | Excel / whiteboard | Job software | DispatchPing |
|---|---|---|---|
| 01RoutesRoutes | Excel / whiteboard: Gut feeling | Job software: The next free technician | DispatchPing: Every trip calculated, the whole week at once |
| 02Time for the weekly planTime for the weekly plan | Excel / whiteboard: 3–4 hrs by hand | Job software: Less typing, still manual | DispatchPing: Minutes, not hours |
| 03CertificationsCertifications | Excel / whiteboard: In the dispatcher's head | Job software: Partly stored | DispatchPing: Checked for every job |
| 04Inspection deadlinesInspection deadlines | Excel / whiteboard: Colored cells | Job software: Reminders | DispatchPing: Scheduled, risks visible up front |
| 05Mid-week emergencyMid-week emergency | Excel / whiteboard: Rebuild the week | Job software: Shuffle by hand | DispatchPing: Recalculate |
| 06RolloutRollout | Excel / whiteboard: Already there | Job software: Project with data migration | DispatchPing: Upload a file, no system switch |
02The planning cockpit
The planning step your job software doesn't do for you.
Using Excel, Jobber, ServiceTitan or your own system? Keep it. DispatchPing only takes over the hardest part: working out the weekly plan.
01Upload
Your files, as they are
Drag in the job list and the technician list. DispatchPing recognises which file is which.
- You do
- Drop two files.
- You get
- Recognised which file holds the jobs and which the crew.
app.dispatchping.com / planner01Week 45 · Fire safety Rhine-Main
Planner
Nov 2, 2026 – Nov 6, 2026
Sources
Jobs and crew — we recognise which file is which.
Files
- jobs_week45.xlsx62 rows, 14 columns foundJobs
- technicians.xlsx6 rows, 11 columns foundCrew
Upload
Drop files here
Jobs and crew together, as they are.
.CSV · .XLSX
02Mapping
The AI reads your columns
For every field the AI proposes the matching column, with a sample value next to it. You only confirm.
- You do
- Look at the proposal, confirm.
- You get
- Every column on the right field, no template needed.
app.dispatchping.com / plannerSave mapping templateAI-suggested mapping21 fields mapped
The AI's proposal from your columns. Confirm to lock it in for validation.
Job mapping
Which column holds the job numbers?*
Job No.“FS-0412”AIWhich column holds the addresses?*
Site / address“Zeil 106, Frankfurt”AIWhich column holds the inspection deadline?*
due by“11/06/2026”AIWhich certification does the job need?*
Cert“Hold-open”AI
Crew mapping
Which column holds the technician IDs?*
Staff No.“T-04”AIWhere does the technician start the day?*
Home base“Offenbach”AIWhich column holds the certifications?*
Certificates“Alarm, Hold-open”AIWhich column holds the working hours?*
Shift“07:00–16:00”AI
03Validation
Catch errors before planning
Missing certifications, unclear addresses, deadlines before the window: every finding comes with a fix. Nothing is dropped silently.
- You do
- Go through the findings, confirm.
- You get
- Clean data before anything is calculated.
app.dispatchping.com / plannerValidation status
- Blockers1
- Warnings2
- Excluded jobs0
- Rare certification1
- Missing duration0
- Unclear address1
- Due before window1
Confirm before optimizing
Nothing is dropped automatically. Review 1 proposed exclusion and every finding.
Findings
- BlockerNobody certified for hold-open devices is free on WednesdayFS-0431 · Hold-open · Höchst hospital→ Move Becker to Wednesday or reschedule the job.
- WarningUnclear address: “Industriestr., no number, Hanau”FS-0417 · Sprinkler · North warehouse→ Add the house number, or the location is estimated.
- WarningDeadline Nov 4 is before the time window (from Nov 5)FS-0450 · Alarm · Ried school→ Clear the window with the customer.
- NoteOnly Becker holds the smoke-vent certification5 jobs depend on it→ Nothing to do while Becker is available.
04Timeline
Every technician, every day, every drive
The week per technician: jobs, the drives between them and the customer's time window. What doesn't fit is red.
- You do
- Nothing. DispatchPing works out the routes.
- You get
- The week per technician, drive by drive.
app.dispatchping.com / planner / reviewAccept planWeek 45 Fire safety Rhine-Main
2026-11-02 – 2026-11-06
- Overview
- Timeline
- Map
- Capacity
- Exceptions
- Mon 11/02
- Tue 11/03
- Wed 11/04
- Thu 11/05
- Fri 11/06
Technician timeline
Each row is a technician-day. The dashed band is the customer's time window.
Technician07:0008:0009:0010:0011:0012:0013:0014:0015:0016:00- Weber88%Melder · Zeil 106Melder · Hanauer Ldstr.Sprinkler · Messe
- Fischer81%Sprinkler · Lagerhalle NordLöscher · RathausLöscher · Kita
- Wagner92%RWA · Schule am RiedRWA · KlinikumMelder · Bürohaus
- Becker97%FSA · Klinikum HöchstFSA · ParkhausLöscher · Hotel
- Schulz76%Melder · AltenheimFSA · LogistikzentrumMelder · Praxis
On siteDriveTime windowEnds after window05Approval
You release the plan
Scheduled, deadlines, drive time, overtime and open exceptions at a glance. Only then does the plan go out.
- You do
- Accept the plan.
- You get
- Weekly plan, route sheets and exception report, ready to send.
app.dispatchping.com / planner / reviewAccept planWeek 45 Fire safety Rhine-Main
2026-11-02 – 2026-11-06
- Overview
- Timeline
- Map
- Capacity
- Exceptions
Ready to dispatch
- All 62 jobs scheduled, each before its inspection deadline.
- 2 low-priority notes: look at them before sending.
- Scheduled100%62/62
- Deadlines kept62 of 62 rated100%
- Planned drive timeWhole week, all technicians31h 40m
- Service time142h 30m
- Planned overtime0 technician-days0m
- Open exceptions0 critical · 0 high2
01Week 45 · Fire safety Rhine-Main
Planner
Nov 2, 2026 – Nov 6, 2026
Sources
Jobs and crew — we recognise which file is which.
Files
- jobs_week45.xlsx62 rows, 14 columns foundJobs
- technicians.xlsx6 rows, 11 columns foundCrew
Upload
Drop files here
Jobs and crew together, as they are.
.CSV · .XLSX
Example view · sample data
03The result
One planning run. Three documents everyone understands.
No dashboard nobody opens – finished documents for the people who need them.
For management
Manager summary
At a glance: how many jobs are planned, which deadlines are getting tight, how loaded each technician is and whether the plan is ready to dispatch.
Comes asPDFExcel
For every technician
Route sheet
Their own stops in order: arrival, time window, duration, certification, deadline. To forward to a phone or straight into the calendar.
Comes asPDFCalendar (ICS)
For the dispatcher
Exception report
Whatever doesn't fit, with reason, impact and recommendation. So you decide instead of search.
Comes asPDFExcel
04Built for the field
If you service fixed assets at many sites, this is for you.
DispatchPing fits any contractor whose techs need the right certification, in the right place, inside a legal window.
01Deadline-safe
Fire safety
No mandatory check for detectors, extinguishers or sprinklers gets forgotten – every deadline is in the plan.
02Statutory windows
Elevator maintenance
Keep legal elevator inspections on time and send technicians out in the shortest order.
03Certification-aware
HVAC
Plan maintenance and emergencies across all sites – always with a technician who holds the right certification.
04Traceable
Medical equipment
Service and calibrate equipment on time, with a traceable history for every visit.
05Annual compliance
Boiler servicing
Schedule annual services and safety checks so no boiler slips past its compliance due date.
06Precision routing
Asset calibration
Plan calibrations by certification and site, with as little downtime on site as possible.
By industry & city
05Pricing
Fair pricing – based on the size of your team.
Start small with a few technicians and grow without changing anything.
USDWe couldn't tell your location.Prices in US dollars, including applicable tax.
The app's pricing page shows the same choice before you buy; you pay in the currency you see there.
Pilot
$79/month
incl. tax
For tiny teams testing the weekly planning workflow.
- Up to 3 active technicians
- 1 dispatcher seat
- 20 generated plans/month
- 50 jobs per run
- Complete workflow included
StarterRecommended
$149/month
incl. tax
For small field teams replacing weekly Excel scheduling.
- Up to 10 active technicians
- 2 dispatcher seats
- 75 generated plans/month
- 150 jobs per run
- Saved columns and 6 months of history
Growth
$349/month
incl. tax
For serious weekly dispatch operations.
- Up to 40 active technicians
- 5 dispatcher seats
- 250 generated plans/month
- 500 jobs per run
- Templates, plan comparison, saved exports
Scale
$699/month
incl. tax
For regional maintenance teams coordinating capacity.
- Up to 100 active technicians
- 15 dispatcher seats
- 750 generated plans/month
- 1,500 jobs per run
- Everything in Growth
One 7-day trial per organization; cancel anytime.
Compare operational limits
Every paid tier includes the full Run Center loop. Plans differ by scale, memory, collaboration, automation, and support.
| Feature | Pilot | Starter | Growth | Scale |
|---|---|---|---|---|
| Active technicians | 3 | 10 | 40 | 100 |
| Dispatcher seats | 1 | 2 | 5 | 15 |
| Generated plans/month | 20 | 75 | 250 | 750 |
| Jobs per run | 50 | 150 | 500 | 1,500 |
| History | 30 days | 6 months | 24 months | 5 years |
| Change log | No | Basic | Yes | Advanced |
| Support | Priority email | Priority | Priority + onboarding |
Scroll horizontally to compare all plans.
Questions
Everything a skeptical ops manager asks.
Still unsure? The 7-day trial answers the rest.
Next Monday
Make next Monday the easiest day of your week.
Keep your dispatch software. Bring the jobs and crew data that end up in spreadsheets today – and get a checked weekly plan with routes, exceptions and handoff files.
7-day free trial · No rip-and-replace · Cancel anytime
Ilya RogerFounder, DispatchPingSend me your list. I’ll build your first plan.
DispatchPing is new, so you talk to the founder directly. I'll build your first weekly plan and send it back with each technician's route.
- 01Reply within one business day
- 02First plan free
- 03No account, no software needed